To access the terms and conditions for the use of material found on our web site, please read the following documents:
INTRODUCTION
This O2 Digital Banking Agreement and Disclosure governs your use of O2 Digital Banking. Throughout this web site the Agreement, Disclosure, and all related documents will be referred to as "Agreement". By using O2 Digital Banking, you agree to all of the terms of this Agreement. Please read it carefully and keep a copy for your records.
DEFINITIONS
You or Your - The person(s) subscribing to or using O2 Digital Banking.
We, Us, or Our - Refers to Old Second National Bank, and any agent, independent contractor, designee, or assignee Old Second National Bank may involve in the provision of O2 Digital Banking.
Business Day - Any calendar day other than Saturday, Sunday, and any federal holidays recognized by us. In the event the bank closes prior to our daily processing cut off times, all Online Banking customers will be notified. Bill payments are processed on all business days other than Saturday, Sunday and any holiday recognized by the Federal Reserve (“federal holidays”) and when both the Federal Reserve Bank and the U.S. Postal System are operating and open for business. Business Day Cut-Off - Our primary banking offices are located in Aurora, IL, and we base our business day on the Central Daylight Time zone. For posting purposes, we will process all transfer files completed by 7:00PM CT on that business date. Transfers completed after 7:00PM CT may be processed on the following business day. Transfers do not get processed on federal holidays. If a scheduled transfer falls on a non-business day, it will be processed on the business day before the non-business day.
We will process payments entered through our Bill Payment system by 7:00am and 2:00pm CT on that business day. Payments entered after the cutoff times will be processed on the following business day. Payments do not get processed on non-business days. If a scheduled payment falls on a non-business day, it will be processed on the Friday before the non-business day, or the last business day before the non-business day.
Privacy Statement - Privacy is important to our customers. We have taken steps designed to insure security and privacy for your personal and financial dealings with the bank. Our customer privacy statement can be obtained from our website at https://www.oldsecond.com/main/privacy-policy/.
ABOUT O2 DIGITAL BANKING
Old Second National Bank's O2 Digital Banking consists of an Online Banking web site that provides a number of financial services to its customers.
The O2 Digital Banking system currently may provide you with the following services:
If you select O2 Bill Payment, these additional functions are available:
Additional fees may apply. Please contact your account officer for information.
WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES CONCERNING O2 DIGITAL BANKING SOFTWARE OR SERVICES OR BROWSER INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTY PROPRIETARY RIGHTS UNLESS DISCLAIMING SUCH WARRANTIES IS PROHIBITED BY LAW.
INTERNET SECURITY INFORMATION
Old Second National Bank’s O2 Digital Banking system utilizes a comprehensive security strategy designed to protect your accounts and transactions conducted over the Internet. In addition to our login security, we use the SSL (secure socket layer) encryption technology for everything you do in the O2 Digital Banking system. This technology is automatically activated by your browser when it attempts to connect to our system. Whenever SSL is securing your communications, the browser will typically indicate the "secure session" by changing the appearance of a small padlock icon at the bottom of the screen from open to locked. When locked, your communications are scrambled from your browser to our servers at all times to help prevent an unauthorized party from reading the information as it is carried over the Internet. The Online Banking service can be accessed using the most current and prior major release of the following browsers:
During your use of the O2 Digital Banking system, we will pass a "cookie" to your browser for identifying you during the session. We do not (and cannot) use our cookies to obtain new information about you or to read information stored on your hard drive. A "cookie" is a way for web sites to recognize whether you have visited the site before. It is a piece of data given to a browser by a web server, so that the browser will hand it back to the server on subsequent visits. When you log into the system, this cookie enables us to process multiple transactions during the session without you having to provide your O2 Digital Banking ID and password for each individual transaction. When you log off, or after ten minutes of inactivity, the cookie is no longer accepted and must be renewed by re-entering your password. A new cookie is used for each session. That way, no one can use the cookie to access your account. We are not responsible for the security of the information stored on your personal computer. We strongly encourage our customers to clear the cache on their computers immediately after conducting financial transactions over the internet. Please use your browser help function for instructions on doing so.
In addition to the security measures described above, there may be other security notices posted on the website regarding security issues. It is your responsibility to read all applicable notices. One of the main security features regarding the use of the O2 Digital Banking system is the ID and password. It is important that you keep your password secret. We will not be liable for any losses resulting from you permitting other persons to use your O2 Digital Banking ID and password to access the system or failing to clear the cache from your browser session. If you have more questions about our security systems for conducting transactions safely over the Internet, please contact us.
BROWSER OPTIONS
We recommend your browser settings be set so your browser will check for new versions of Temporary Internet files every time you start your browser.
REGISTRATION PROCESS
The O2 Digital Banking service requires that the customer complete the initial registration process. This involves completion of the enrollment form that will identify you to Old Second National Bank and provide certain information that we will need to enable the service. We will verify the information you submit for accuracy and authorizations.
LOGIN SECURITY
At the time you request the service, we will provide you with a unique "Username" and “Password" that will be used to gain access to the system. Prior to activation, we will verify your identity and authorization to information associated with the accounts that you requested through the service. You must change your password on your first successful login.
To help prevent unauthorized access and ensure the security of your accounts, we will end your online session if we have detected no activity for 10 minutes. This helps protect you in the event that you accidentally leave your computer unattended after you've logged on.
Because your password is used to access your accounts and we are entitled to act on instructions received under your password, you should treat it as you would any other sensitive personal data. You should carefully select a password that is hard to guess. Keep your password safe. Memorize your password and never tell it to anyone.
Our online security feature allows us to identify the computer(s) you normally use to log on. To assist in preventing someone from accessing your accounts from an unknown computer, we may occasionally need you to verify your identity when you login. This is done by enabling two factor authentication the first time you access the service. An email address or cell phone number is entered and a verification code is sent to complete your login process. We will never ask you to e-mail your personally identifiable information such as your social security number or account number.
ACCOUNTS
You may request to access any account on which you are a signer or owner. If you desire services that allow you to initiate payments or transfers from the account, you will need the required withdrawal authority over the account to be able to complete the transaction. By using the service, you agree to maintain one or more accounts with us and to keep sufficient balances in your account to cover any transactions and fees that are ultimately approved by or related to the system. We will not be obligated to act on any withdrawal instructions from you if you do not have sufficient funds, including overdraft lines of credit, available in the account you designate. If the accounts added to the service are jointly held or have multiple signers, you agree that access to the information and all transactions initiated by the use of your ID and password are authorized unless we have been notified to cancel the service. Once an account is added, regardless of which of the primary or secondary contacts is the owner, responsibility must be taken by all account holders for all transfers, withdrawals, bill payments, etc. Minor account owners will require the approval of the primary owner prior to debit transfer access being approved.
FEES FOR THE O2 DIGITAL BANKING SERVICE
The O2 Digital Banking and O2 Bill Payment service is free for all customers, however, some services used within these services can incur fees as described in the Deposit Service Fee Schedule. Business customers who utilize treasury services may incur additional fees.
CANCELLATION OF O2 DIGITAL BANKING
Your O2 Digital Banking may be canceled at any time by us in whole or in part without prior notice to you due to insufficient funds in one of your accounts or other circumstances that may create an unanticipated liability to us. You will remain responsible for all transactions approved by the system prior to the cancellation, and for any other fees associated with the service. After cancellation, service may be reinstated once sufficient funds are available in your accounts to cover any fees and other pending transfers or debits. In order to reinstate the O2 Digital Banking service, you must reapply for the service. Canceling O2 Digital Banking will also terminate any services associated with the product, such as Bill Payment, eStatements, Bank to Bank Transfers and P2P Payments.
BALANCE INQUIRIES, BILL PAYMENTS AND TRANSFERS LIMITATIONS
You may use O2 Digital Banking to check the balance of your accounts and to transfer funds among your accounts. There are currently no limits to the number of transfers or bill payments from your Checking Accounts or savings accounts. Currently, the bill payment service is limited only to Checking Accounts. Balances shown in your accounts may include deposits subject to verification by us. The balance may also differ from your records due to deposits in progress, outstanding checks or other withdrawals, payments or charges. A transfer request may not result in immediate availability because of the time required to process the request. If you have further questions, contact us. The balances are updated in "real- time" and the system will display the most current "as of" date on the "accounts" summary page. Situations may occur that cause a delay in an update of your balances. The system will use the most current balance available at the time of a transaction on which to base our approval. Any information you receive from us through O2 Digital Banking is believed to be reliable. However, it can only be provided on a best efforts basis for your convenience and is not warranted or guaranteed. We are not liable for any deficiencies in the accuracy, completeness, availability, or timeliness of such information or for any investment or other decision made using this information.
ACCOUNT ALERTS
You may use O2 Digital Banking to receive Account Alerts based on specific criteria that you enter in the Alert Preferences section. You can choose to receive your Alert notification upon signing into O2 Digital Banking, via Email or Text Message. Providing your mobile phone number and carrier information for text alerts indicates your agreement to our sending text messages to you through your wireless carrier. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless service provider.
SPECIAL INFORMATION ABOUT THE STOP PAYMENT SERVICE
The O2 Digital Banking system includes an option that provides a means to securely forward your stop payment to us for processing. Generally, requests received from the system will be processed within one business day using procedures that would handle similar requests received by mail or fax. If urgent action is required, we recommend that you contact us directly by telephone or in person. Additional terms of acceptance or disclosures may apply on the Stop Payment service and these terms will be disclosed at the time that you complete the request. The Stop Payment feature is designed to submit a request to stop payment on checks you have written. We do not guarantee the ability to successfully stop a payment within the first 24 hours from the time of the request due to timing issues. The stop payment order is effective for only six months, unless it is renewed in writing. Once a stop payment order expires, the Bank may pay the item. There may be additional fees associated with some of these services. This service is not available to cancel the payments scheduled through the bill payment service. If you have a problem or need to cancel a bill payment, you will need to contact us.
BILL PAYMENT SERVICE
It is easy to pay bills online. Simply set up your Payees by choosing from our large database of electronic vendors that already exist. If your vendor is not listed in our electronic database you may enter the Payee as a check payment. We should be able to process payments to any payee that has a U.S. Postal address.
PAYMENT LIMITS
You can authorize us to remove funds from your designated Pay From account for all Bill Payments that you initiate. You agree to have sufficient available funds on the Send On date or Bill Payment date for each such Bill Payment you schedule. NSF bill payments will be treated like any other NSF item presented to the bank for payment. Repeated occurrences of NSF bill payments may result in suspension or cancellation of bill payment privileges.
The minimum Bill Payment allowed is normally $1.00. The maximum total dollar amount of all bill payments is $100,000.00 in the aggregate attributable to any Business day.
SCHEDULING PAYMENTS
Please note the following when scheduling Bill Payments through O2 Digital Banking:
NO DUTY TO MONITOR PAYMENTS
We do not have any duty to monitor payments made through the Bill Payment service. If you are a business and an authorized representative of yours uses your Bill Payment service to pay bills which are not yours, you assume the entire risk of loss and indemnify and hold us, our directors, officers, employees, and agents harmless from all loss, liability, claims, demands, judgments, and expenses arising out of or in any way connected with such use.
OUR LIABILITY FOR INCOMPLETE TRANSACTIONS
It is our responsibility to process all bill payments properly initiated through the O2 Digital Banking system in accordance with this Agreement. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However there are some exceptions. We will not be liable, for instance:
In no event shall the Bank be liable for any direct, consequential, incidental, special or indirect losses or other damages, which you (the “Customer”) may incur or suffer as a result of fraudulent activity to your account(s), identity theft of any sort, or any damage to your computer or telephone service resulting from your use of the Internet to perform online banking, other financial transactions, or other activities as a result of malicious activity to your computer or other technology that is not part of, and under the direct control of, Old Second National Bank.
PAYMENT GUARANTEE
We will reimburse you up to $50 per payment for any late payment fees or penalties you are charged as a result of O2 Digital Banking failing to deliver a payment to the Payee/Vendor or not receiving a payment by the Due Date if all of the following apply:
IN NO EVENT WILL WE BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, INCIDENTAL, OR INDIRECT LOSS OR DAMAGE WHETHER OR NOT ANY CLAIM FOR SUCH DAMAGES IS BASED ON TORT OR CONTRACT OR STRICT LIABILITY OR WE KNEW OR SHOULD HAVE KNOWN THE LIKELIHOOD OF SUCH DAMAGES IN ANY CIRCUMSTANCES.
EXCEPTION PAYMENTS
Tax payments and court ordered payments may be scheduled through the Service; however, such payments are discouraged and are scheduled at your own risk. In no event shall Old Second National Bank or its Service Provider(s) be liable for any claims or damages resulting from your scheduling of these types of payments. The Bill Payment Service Guarantee as it applies to any late payment related charges is void when these types of payments are scheduled and/or processed by the Service. Research of exception payments shall be limited to proof of payment and/or unauthorized payments only. All other research and resolutions for any misapplied, miss-posted, or misdirected exception payments will be your sole responsibility.
NOTICE OF YOUR RIGHTS AND LIABILITIES
Notify us immediately if your O2 Digital Banking username and password have been compromised, lost, stolen or used without your authorization. Failure to notify us immediately could result in the loss of all money accessible by the password. Telephoning us at the number listed below in the Errors and Questions section is the best way of limiting your possible loss. You could lose all the money in your account (plus your maximum overdraft line of credit, if you have one). If we are notified within two (2) business days after you discover that your O2 Digital Banking username and password has been compromised, lost or stolen, you can lose no more than $50 if someone used it without your permission. If you do not notify us within two (2) business days, and we can prove we could have prevented someone from using the O2 Digital Banking username and password without your permission, you could lose as much as $500. If your statement shows unauthorized transfers, notify us within 60 days after the statement is mailed to you. After 60 days, if we can prove that we could have stopped someone from taking the money if we had been told, you may not get back any money from us. If a good reason, (such as a long trip or hospital stay) kept you from telling us, we may extend the time periods to a reasonable time. This section applies only to consumer transaction accounts where electronic fund transfers debit or credit your checking, savings, or other asset accounts and are subject to the Consumer Financial Protection Bureau’s Regulation E. We may, when applicable, rely on any exceptions to the provisions in this section that are contained in Regulation E.
ERRORS AND QUESTIONS
In cases of errors or questions concerning transactions completed with O2 Digital Banking, do one of the following, as soon as possible:
We must hear from you within 60 days after you receive the first statement or notification in which the error or problem appeared. Please include the following information:
For a Bill Payer error tell us:
We will tell you the results of our investigation within ten (10) business days after we hear from you (20 business days if the transaction involved a new account). If we need more time we may take up to 45 business days to investigate (90 business days if the transaction involved a new account). If we choose to take up to 45 business days, we will give you a provisional credit to your account within ten (10) business days (20 business days if the transaction involved a new account). Your account is considered a new account for the first 30 days following the date the account was opened. Your account will not be considered a new account, provided at the time the account in question was opened, you already had an existing banking relationship with us. If we decide there was no error, we will furnish you with a written explanation within three (3) business days after the investigation is complete.
DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES
Information to third parties about your account(s) or the transaction(s) you make will only be disclosed if at least one of the following applies:
DOCUMENTATION
PERIODIC STATEMENT. You will get a monthly account statement from us, unless there are no transactions in a particular month. In any case you will get a statement quarterly. You will get a quarterly statement from us on your savings account if this is the only account you maintain and the only possible electronic transfer to or from the account is a preauthorized deposit.
NO SIGNATURE REQUIREMENTS
When any payment or other on-line service generates items to be charged to your account, you agree that we may debit the designated account, or the account on which the item is drawn, without requiring your signature on the item and without any notice to you.
VIRUS PROTECTION
Old Second National Bank is not responsible for any electronic virus or viruses that you may encounter. We encourage our customers to routinely scan their PC and diskettes using a reliable virus product to detect and remove any viruses. Undetected or unrepaired viruses may corrupt and destroy your programs, files and even your hardware. Additionally, you may unintentionally transmit the virus to other computers.
TERMINATION
You may terminate the use of O2 Digital Banking at any time by contacting us in writing by mail at 37 S River St. Aurora, IL 60506, e-mail at onlinebanking@oldsecond.com, or personal delivery.
GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois.
ASSIGNMENT
This Agreement may not be assigned to any other party by you. We may assign or delegate, in part or in whole, to any third party.
OWNERSHIP OF MATERIAL
Old Second National Bank’s O2 Digital Banking is a product of Jack Henry & Associates, Inc. Unauthorized reproduction in whole or part is prohibited.
AMENDMENTS
Terms and conditions of this Agreement may be amended in whole or part at any time within 30 days’ written notification prior to the change taking effect. If you do not agree with the change(s), you must notify us in writing prior to the effective date to cancel your access. If you use O2 Digital Banking after a change becomes effective, you have agreed to any and all changes. Amendments or changes to term(s) or condition(s) may be made without prior notice if it does not result in higher fees, more restrictive service use, or increased liability to you.
ENTIRE AGREEMENT
Accounts and services provided will continue to be subject to any separate agreements governing them, except where noted in this Agreement, and the following:
This Agreement supplements those and any other agreements or disclosures related to your account(s), including the Deposit Account Agreement and Disclosures. If there is a conflict between this Agreement and any others, or any statements made by employees or agents, this agreement shall supersede. Your use of O2 Digital Banking is considered your acceptance of these terms and conditions.
ONLINE FINANCIAL MANAGEMENT
This Online Financial Management Agreement governs your use of Online Financial Management (“OFM”). This Agreement and all related documents will be referred to as "Agreement." By using OFM, you agree to all of the terms of this Agreement. Please read it carefully and keep a copy for your records.
About OFM
OFM allows you to view and keep track of your financial information, including accounts at various websites, all in one place. Benefits of OFM include:
Usage of Third Parties
You may add accounts from other websites through which you maintain other accounts. When you use OFM to access a third party website you designate, you agree that you are a legal owner of the accounts with the requisite authority to access such other accounts whether for OFM or directly as you could do in person. You are hereby granting Old Second National Bank the rights to access the accounts you give us access to for the purposes of accessing the same and operating OFM. You hereby appoint Old Second National Bank as your agent for this specific purpose only. Old Second National Bank and OFM do not have the capability to initiate transactions affecting your financial accounts, and we have no responsibility for such transactions. The information displayed from outside websites is not controlled by OFM or Old Second National Bank. You agree that only third parties are responsible for accounts outside of Old Second National Bank and if you have any problems, you should contact them directly. You represent to Old Second National Bank and agree that you will abide by all terms and conditions of any agreements you may have with any third parties, and you agree you are fully aware of and solely responsible for any and all fees and costs associated with any such third party account. You agree to provide information for OFM that is accurate and up to date without any misrepresentations or omissions. You agree that you shall continue to provide accurate data for as long as you have use of the OFM service.
Old Second National Bank and OFM is not endorsed by any third party account providers, excluding any Old Second National Bank affiliates. OFM AND ALL INFORMATION ACCESSED BY OFM IS FOR YOUR CONVENIENCE ONLY AND FOR INFORMATION PURPOSES AND IS NOT MEANT FOR YOUR TRADING OR TRANSACTION PURPOSES. Old Second National Bank reserves the right, though not the obligation, to prevent access to any third party websites through OFM at our sole discretion. OFM data obtained from third party accounts may not be accurate or up to date and you agree that Old Second National Bank is in no way responsible for the accuracy of such data or any errors or delays in the data content, nor responsible for any action you may take in relying on such data. Further, Old Second National Bank is not liable for any damages or costs of any kind incurred in connection with your use of any third party account or its provider’s services. Old Second National Bank is not an agent of any third party for any third party account we access for you. YOU AGREE THAT OLD SECOND NATIONAL BANK IS ONLY ACTING AS YOUR AGENT WITH REGARD TO THESE THIRD PARTY ACCOUNTS AND FOR THE LIMITED PURPOSES STATED HEREIN AND NOT AS AN AGENT OF ANY THIRD PARTY. You agree to receive and use OFM without any warranties whatsoever as to completeness or content. You agree that OFM is provided without warranty and that OFM has been priced accordingly.
Commercial Use Prohibited
You agree that you will not utilize OFM for any purpose other than personal, and you agree you will not market, commercialize or resell the services of OFM in any manner.
Indemnification
Notwithstanding anything to the contrary herein, you agree to defend, hold harmless and indemnify Old Second National Bank and our affiliates and service providers from any and all third party claims, liability, damages, costs and expenses, including but not limited to reasonable attorneys’ fees, arising from your use of OFM and your violation of any of the terms of this Agreement.
Incorporation of Terms
The terms of Old Second National Bank’s general terms of use regarding our website, Old Second National Bank’s Privacy Policy, Old Second National Bank’s Online Banking Terms & Conditions, and your Deposit Account Terms and Conditions Agreement associated with your Old Second National Bank deposit account(s), as each may be amended from time to time, are each hereby incorporated as part of the OFM terms and conditions use.
ONLINE BANKING ACH BANK TO BANK TRANSFER AGREEMENT
This “Agreement” is made on the date it is accepted in O2 Digital Banking by and between the Users and Old Second National Bank and its successors and assigns (the "Bank”).
The User(s) desires to initiate Entries through use of the Bank’s O2 Digital Banking service for (i) the transfer of funds from the User(s) account(s) held at the Bank to a checking and/or savings account of the User(s) at other Participating Depository Financial Institutions Outbound Transfer) and/or (ii) the transfer of funds from a checking and/or savings account of the User(s) at other Participating Depository Financial Institutions to a checking and/or savings account of the User(s) held at the Bank (Inbound Transfer). Entries to accounts when the User(s) is not an owner of the account are prohibited unless the O2 Digital Banking Commercial ACH Bank to Bank Transfer Request form is provided to and approved by the Bank. In those cases the User desires to initiate certain electronic funds transfers effected through the automated clearing house (“ACH”) for (a) deposit of funds to accounts of other parties maintained at the Bank and/or at other financial institutions. Entries will be originated based on instructions communicated to the Bank by the User. The Bank agrees to process, transmit and settle Entries received from the User which comply with the terms of this Agreement.
(a) ACH means Automated Clearing House, and includes any Automated Clearing House Operator.
(b) Average Federal Funds Rate is calculated using the Federal Funds Rate of the Federal Reserve Bank of New York as posted in the Wall Street Journal for each day of the period involved.
(c) Business Day means a day on which the Bank is open to the public for carrying on substantially all of its business, other than a Saturday, Sunday or Federal Reserve Holiday.
(d) Effective Entry Date means the settlement date with respect to a particular Entry.
(e) Entry and Entries mean the data received from the User(s) under this Agreement, from which, the Bank prepares the transaction to move funds from/to the other Participating Depository Financial Institution.
(f) NACHA stands for the National Automated Clearing House Association.
(g) Participating Depository Financial Institution means any financial institution that receives ACH entries and posts them to their depositor’s accounts or initiates ACH entries at the request of and by agreement with its customers.
(h) Time in this Agreement refers to Central Time.
(i) Request Form means the O2 Digital Banking ACH Bank to Bank Transfer Request form.
(a) The total number of and amount of Entries submitted by the User(s) to the Bank for settlement on any one day shall not exceed the pre-approved limits on the signed Request Form.
(b) All Entries for today’s Business Day must be received by the Bank prior to its 2:00 p.m. Central Time cut-off in order to be processed on today’s Business Day. In addition, the Effective Entry Date for each Entry must be not more than 10 Calendar Days after receipt of the Entry by the Bank.
(c) All Inbound Transfer Entries will not be available to User(s) for a minimum of three (3) Business Days.
(d) User(s) must have sufficient available funds for all Outbound Transfer Entries at the time the Entry is processed.
(e) The ACH must be open for business on the Business Day for any Entries that are to be processed.
(f) Transfers.
Incoming Transfer Requests. An incoming transfer is used when funds will be transferred from your external account into your Old Second account. Old Second may request proof of ownership verification at any time. A Request Form is required for enrollment and shall reflect all valid accounts from which Entries may be made, along with all required information to identify said accounts, including without limitation, account numbers, routing numbers, account ownership and name(s) of financial institutions for the User(s) as reflected in the records of the Bank and the Participating Depository Financial Institution, as evidenced by voided check, as well as any other appropriate documentation requested by Bank to reflect the ownership of said account.
Outgoing Transfer Requests. An outgoing transfer is used when funds will be transferred from your Old Second account to your external account. Customers wishing to perform Outgoing Transfers only may enroll online and the auto verification method is used. One or two small deposits will be made to each external account. The amounts must be confirmed by typing the values of the deposits within the Old Second Online Banking service. Once the amounts are entered, the account is approved. For Outgoing Transfer Requests over the $2,500.00 default limit, a Request Form is required.
For entries where funds are being transferred between accounts not owned solely by the same user(s), an O2 Digital Banking Commercial ACH Bank to Bank Transfer Request form must be submitted and approved. This option is for Commercial customers only. For entries where funds are being debited, the form must be notarized upon request and approved by Old Second Bank if request exceeds $2,500.00 per transfer for personal accounts and $5,000.00 for business accounts. Any additions and/or deletions requested by User(s) to said account information shall require immediate modification to and replacement of a properly executed amendment to the original Request Form. The User(s) agrees that the purpose of the Request Form is to verify the account information from which Entries shall be made to or from said accounts and not to detect an error in the content of any Entry. No security procedure for the detection of such errors has been agreed upon by the User(s) and the Bank.
(g) Receiver Authorization. The Company has obtained from each Receiver an authorization to initiate one or more Entries to the Receiver's account. Such authorization must (i) have been obtained before the Company initiated the first Entry to that Receiver's account; (ii) remain valid and not revoked at the time of each subsequent Entry; (iii) relate to a Receiver whose arrangement with the Company has not been terminated; (iv) be immediately available for inspection by the Bank upon its request; (v) upon termination, be maintained by the Company for 3 years.
An Entry (including a request for cancellation or amendment of any Entry) or other communication delivered to the Bank that purports to have been submitted or authorized by the User(s) in accordance with the terms of this Agreement shall be effective and binding upon the User(s) even if the Entry was not in fact authorized by the User(s), provided the Bank has accepted the Entry in compliance with the terms of this Agreement and has acted in good faith.
The User(s) may add or delete any account information at any time by a properly executed amendment to the request form, which shall be effective on the second Business Day following the Bank’s receipt of it.
The User(s) acknowledges the risks associated with internet payments and agrees to maintain the appropriate safeguards on all computers used for ACH and electronic banking, including but not limited to the implementation of reliable and up-to-date malicious code detection systems, regular scanning and eradication of malicious code and intrusion detection systems. In addition, the User(s) will conduct these processes with persons qualified to perform such functions.
If the User(s) chooses to communicate any Entry (including any amendment thereto or cancellation thereof) to the Bank in a manner that varies from the Security Procedures referred to in this Agreement, and if the Bank accepts such Entry in good faith, then the User(s) agrees to be bound by such Entry, whether or not authorized, and the Company will be deemed to have refused to act under this Agreement in compliance with these Security Procedures, and the User(s) will be obligated to pay the Bank the amount of such Entry. However, the Bank has no obligation to accept any Entry that is not communicated in compliance with these Security Procedures. The Bank shall not be responsible for refusal to act upon any Entry received which does not comply with this Agreement, including where the Bank’s reasonable efforts to verify the Entry in accordance with these Security Procedures have failed or where such action is delayed until verification can be obtained.
(j) Outbound Transfers. On any particular day, the User(s) shall have sufficient collected funds available in the applicable User(s) account(s) to pay the amount of all Outbound Transfers originated by the User(s) for which that day is the Effective Entry Date, together with all adjustment entries, fees and other amounts that the User(s) is obligated to pay the Bank under this Agreement.
(ii) Inbound Transfers. The User(s) shall at all times have sufficient collected funds in the applicable User(s) account(s) to pay the amount of all returned or reversed Inbound Transfers, in addition to the amount stated in subpart (i) above.
(iii) Right of Setoff; Other Remedies. The Bank may, without prior notice, obtain payment of any amount due and payable to it under this Agreement by debiting the User(s) account(s) maintained by the User(s) with the Bank or any of its affiliates, and may also credit the User(s) account(s) for any amount to which the User(s) is entitled under this Agreement. If there are insufficient funds available in the User(s) account(s) to pay any amount that the User(s) owes to the Bank under this Agreement, the User(s) shall pay any amounts due immediately upon demand. If the User(s) fails to pay when demanded, the Bank may exercise any remedies or rights it has under this Agreement and/or applicable law.
(iv) In accordance with the operating rules governing NACHA, the Bank is not required to and will not provide the User(s) or Participating Depository Financial Institution(s) with notice of the receipt or execution of User Entries. Entries and other debits and credits to the User(s) account(s) will only be reflected on the periodic statement for the User(s) account(s). If the User(s) discovers an erroneous or unauthorized Entry on the periodic statement, the User(s) will immediately notify the Bank and the Participating Depository Financial Institution. Subject only to those limitations imposed by law, the Bank shall not be liable for any interest or related issues resulting from the User’s failure to give such notice.
For each Entry that the User(s) delivers to the Bank, the User(s) represents and warrants that: (a) the Entry complies with the terms of this Agreement; (b) the User(s) has not breached any warranty contained in this Agreement; and (c) the Entry complies with all local, state and federal laws and regulations, including but not limited to and as applicable, Regulation E – The Electronic Fund Transfers Act, the operating rules of NACHA, the Uniform Commercial Code (“UCC”), and all Office of Foreign Assets Control (“OFAC”) regulations and policies.
(i) The Bank shall be responsible only for performing the services it expressly agrees to perform in this Agreement, subject to all of the limitations provided herein. The Bank shall not be responsible or liable for (a) any acts or omissions of the User(s), including without limitation, the amount, accuracy, timeliness of delivery or the User(s) authorization of any Entry delivered to the Bank, or (b) any acts or omissions of any other person, including without limitation, NACHA, any Federal Reserve Financial Institution, any ACH, transmission or communications facility, any data processor company, or any Participating Depository Financial Institution. No such person or entity shall be deemed the Bank’s agent.
(ii) If the Bank is notified within two (2) Business Days after the User(s) discovers that their O2 Digital Banking ID and password have been compromised, lost or stolen, the User(s) can lose no more than $50 if someone used it without the User’s permission. If the User(s) fails to notify the Bank within two (2) Business Days after the User(s) discovers that their O2 Digital Banking ID and password have been compromised, lost or stolen, the User’s liability shall not exceed the lesser of $500 or the sum of: (i) $50 or the amount of unauthorized transfers that occur within the two (2) Business Days, whichever is less; and (ii) the amount of unauthorized transfers that occur after the close of two (2) Business Days and before notice to the Bank, provided that the Bank establishes that these transfers would not have occurred had the User(s) notified the Bank within that two-day period.
(iii) For consumer accounts, if the User’s periodic statement from the Bank shows unauthorized transfers, the User(s) must notify the Bank within 60 days after the statement is mailed or otherwise delivered to the User(s) to avoid liability for subsequent transfers. After 60 days, if the Bank can prove that it could have stopped someone from taking the money had the Bank been notified within the 60 day period, the User(s) may not be entitled to any return of funds from the Bank. If the User(s) delay in notifying the Bank was due to extenuating circumstances, such as a long trip or hospital stay, the Bank may extend the time period specified herein to a reasonable period. This paragraph applies only to electronic fund transfers that debit or credit the User’s checking, savings, or other asset accounts and are subject to the Consumer Financial Protection Bureau’s Regulation E. The Bank may, when applicable, rely on any exceptions to the provisions in this paragraph that are contained in Regulation E.
(iv) The Bank shall be liable only for direct damages caused by its gross negligence in performing agreed-upon services. In no event shall the Bank be liable for any consequential, special, punitive, or indirect loss or damage, which the User(s) may incur or suffer in connection with this Agreement, including without limitation, any loss or damage from subsequent wrongful dishonor resulting from the Bank’s acts or omissions in performing its services under this Agreement.
(v) The Bank shall not be responsible for any failure to act or delay in acting if such failure is caused by legal constraint, the interruption of transmission or communications facilities, computer malfunction or equipment failure, war, emergency conditions, or other circumstances beyond the Bank’s reasonable control. In addition, the Bank shall be excused from any failure to transmit or any delay in transmitting an Entry if such transmittal would, in the Bank’s reasonable estimation, result in the Bank having violated any policy or provision of any present or future risk control program of the Federal Reserve, or any rule or regulation of any other governmental or regulatory authority.
(vi) Subject to the foregoing provisions, in the event the Bank is found liable for any direct damages caused by its gross negligence, any liability which the Bank may have for loss of interest for an error or delay in performing its services hereunder shall be calculated by using a rate equal to the Average Federal Funds Rate of the Federal Reserve Bank of New York for the period involved.
(vii) The User(s) shall defend, indemnify, and hold harmless the Bank, and its officers, directors, agents and employees, from and against any and all actions, costs, claims, losses, damages, or expenses, including attorney’s fees and expenses, resulting from or arising out of (a) any breach of any of the agreements, representations or warranties of the User(s) contained in this Agreement (including without limitation, the User’s failure to adequately safeguard against unauthorized Entries); or (b) any act or omission of the User(s) or any other person acting on the User’s behalf, including but not limited to the parties described in the first paragraph of this Section 14. Further, the Bank cannot and will not be responsible for damages resulting from the User’s failure to properly secure their own computing and networking systems from intrusion, malicious code insertion, and other actions that result in compromise to the User’s assets. Accordingly, the User(s) agrees to indemnify and hold Bank and its officers, directors, employees and agents free and harmless from and against all losses and damages incurred as a result of the User’s failure to properly secure their own computing and networking systems, subject only to those limitations of liability imposed by law. The provisions of this paragraph shall survive termination of this agreement.
The Bank may terminate this Agreement at any time without reason by notifying the User(s). The Bank may terminate this Agreement without notification if the User(s) breaches any of its obligations under this Agreement.
The User(s) may terminate this Agreement at any time by providing ten (10) Business Days’ prior written notice to the Bank. Termination of this Agreement shall not affect any of the Bank’s rights or the User’s obligations hereunder with respect to any Entries initiated by the User(s) prior to such termination. Termination of this Agreement does not relieve the User(s) of their obligations under this agreement.
Except as otherwise provided herein, any notice to the Bank under this Agreement must be in writing and delivered by messenger or express carrier, or sent by U.S. mail, to Old Second National Bank, 37 S. River Street, Aurora, IL 60506, Attn: Treasury Support Department, unless the Bank provides the User(s) with a substitute address in writing. Any notice shall be deemed given to the Bank when it is actually received by the Bank.
In addition to written notification to the Bank, if the User(s) believes or suspects that any security information or instructions are known, compromised, lost, stolen or have been accessed by unauthorized persons, the User(s) shall notify the Bank immediately by contacting us at (630) 966-2455. Failure to notify the Bank immediately could result in the loss of all money accessible by the password.
Whenever this Agreement provides for the Bank to “notify” the User(s) or give “notification” or “notice” to the User(s), that requirement may be satisfied by telephone, facsimile, electronic transmission (including “e-mail”), messenger or express carrier delivery, or the U.S. mail. Notification shall be deemed given to the User(s) (a) in the case of telephone communication, upon verbally conveying the required information to the User(s) or by leaving a voice-mail or other recorded message; (b) in the case of facsimile or electronic transmission, upon transmission of the required information by the Bank; and (c) in the case of writing, upon its receipt at the User’s address, as said address is reflected in the Bank’s records.
(i) Entire Agreement. This Agreement, the Request Form and the Electronic Fund Transfers (EFT) disclosure (given to you at time of application) constitute the entire agreement between the Bank and the User(s) and supersede all prior agreements or understandings, written or verbal. In the event there is any inconsistency between this Agreement and the Bank’s Terms and Conditions for Deposit Accounts or the Depository Agreement, the terms of this Agreement shall govern.
(ii) Amendment by the Bank. Except as provided in Section 12, the Bank may amend this Agreement from time to time upon written notice to the User(s). In the event that performance of services under this Agreement would result in a violation of any present or future statute, regulation or governmental policy to which the Bank is subject, then this Agreement shall be amended to the extent necessary to comply with such statute, regulation or policy. Alternatively, the Bank may terminate this Agreement if it deems such action necessary or appropriate under the circumstances. The Bank shall have no liability to the User(s) as a result of any such violation, amendment or termination.
(iii) No Other Modifications. Except as provided in Section 13 and 16(ii) above, this Agreement may only be modified or amended in writing, signed by both parties. Any practices or course of dealings between the Bank and the User(s), or any procedures or operations alterations used by them, shall not constitute a modification of this Agreement, nor shall they be construed as an amendment to this Agreement.
(iv) Assignment; Binding on Parties and Successors. The User(s) may not assign its interest or rights under this Agreement without the prior written consent of the Bank, and any purported assignment in violation of this Section shall be void. This Agreement shall be binding upon and effective for the benefit of the parties hereto and their respective legal representatives, heirs, successors and permitted assigns. This Agreement is not for the benefit of any other person or entity, and no other person or entity shall have any rights against the Bank or the User(s) hereunder.
(v) Headings. The headings used in this Agreement are for convenience only, and shall not be construed as part of the parties’ agreements and understandings.
(vi) Governing Law. This Agreement shall be construed in accordance with and governed by the laws of the State of Illinois without regard to its conflicts of laws rules. User(s) hereby irrevocably submits to the exclusive jurisdiction of the courts of the State of Illinois located in Kane County, Illinois and the courts of the United States of America for the Northern District of Illinois located in Chicago, Illinois, and User(s) agrees that any legal action or proceeding with respect to this Agreement may be brought in such courts. User(s) and Bank each hereby irrevocably waive any right to trial by jury in any claim or cause of action arising out of or related to this Agreement.
(vii) Financial Information. For commercial accounts, the Bank may from time to time request financial information from the Company in order to evaluate a continuation of ACH Services under this Agreement and/or adjustment of the ACH Processing Limits. The Company agrees to provide the requested financial information immediately, of the type and in the form required by the Bank. If the Company refuses to provide the requested financial information, or if the Bank concludes in its sole discretion that the credit risk of the Company is unacceptable, the Bank may terminate this Agreement as provided herein.
TERMS OF USE AND PRIVACY POLICY
The primary licensor for the online and/or mobile banking service you are using (the “Service”) is Jack Henry & Associates, Inc. (the "Provider"). By enrolling in our Service, you hereby agree as follows:
(i) General. The Provider is not the provider of any of the financial services available to you through the Service, and the Provider is not responsible for any of the materials, information, products or services made available to you through the Service.
(ii) Provider Privacy Policy. Provider may access personal information while you use the Service. Provider may access records held by your financial institution for such information as your phone number, home address or email address. Provider will use this contact information to alert you about Service-related events or actions that require your attention. If you grant permission to use phone information, Provider will use the phone number to pre-populate forms that expect a personal phone number for contacting. If you grant permission to use your device’s location, Provider will use the data when checking for nearby branch and ATM locations. If you grant permission to use access photos, media or other files stored on your device, Provider will use that information to add an image to a transaction and add a photo to your profile. If you grant permission to use a camera, Provider will use it when taking a picture to add an image to a transaction or to capture images of a check that is being deposited or to add a photo to your profile. In addition to this Provider Privacy Policy, your financial institution maintains a privacy policy covering the personal and financial information related to your use of the financial institution’s services and products, including such information that may be gathered through use of this Service, such as the “Account Information” and “Registration Information” described below. A copy of that privacy policy is available from your financial institution.
(iii) Source of Information. The Service, at your direction, will retrieve your information maintained online by financial institutions and billers with which you have customer relationships, maintain accounts or engage in financial transactions and other log-in related information ("Account Information"). Provider does not review, verify or analyze the Account Information for accuracy or any other purpose, but simply gathers, organizes and reports available Account Information to you. Technical difficulties may result in a failure to obtain data, a loss of data, a loss of personalized settings or other service interruptions. Account Information is timely only to the extent that it is promptly provided by the third-party sites. Account Information may be more complete or up to date when obtained directly from the third-party sites.
(iv) Your Responsibility for Information. You are responsible for providing Provider with accurate and updated (as necessary) account numbers, user names, passwords and other log-in related information ("Registration Information") so that the Service is able to access Account Information. If you become aware of any unauthorized use of your Registration Information, you should notify your financial institution immediately.
(v) Rights You Grant to Provider. By submitting data, passwords, user names, PINs, log-in information, materials and other Registration Information to Provider through the Service, you are voluntarily supplying that content to Provider for the purpose of providing the Service to you. By submitting such information to Provider, you represent that you are entitled to submit it to Provider for use for this purpose, without any obligation by Provider to pay any fees. By using the Service, you expressly authorize Provider to access your Account Information maintained by identified third parties, on your behalf as your agent. When you use the "Add Accounts" feature of the Service, you will be directly connected to the website for the third party you have identified. Provider will submit information including user names and passwords that you provide to log you into the site. You hereby authorize and permit Provider to use and store the information submitted by you (such as account passwords and user names) to accomplish the foregoing and to configure the Service so that it is compatible with the third-party sites for which you submit your information. You acknowledge and agree that when Provider is accessing and retrieving Account Information from the third-party sites, Provider is acting on your behalf and not on behalf of the third party. You acknowledge that certain risks are inherent in the transmission of information over the internet, and you agree that by using the Service you are assuming those risks.
(vi) Consent to Use of Data. You agree that Provider may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services (if any) related to the Service. Provider may use this information, as long as it is in a form that does not personally identify you, to improve its products or provide services or technologies.
(vii) Disclaimer of Warranty. THE SERVICE IS PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGMENT. NO WARRANTY IS PROVIDED THAT THE SERVICE WILL BE FREE FROM DEFECTS OR VIRUSES OR THAT OPERATION OF THE SERVICE WILL BE UNINTERRUPTED. YOUR USE OF THE SERVICE AND ANY MATERIAL OR SERVICES OBTAINED OR ACCESSED VIA THE SERVICE IS AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE RESULTING FROM THEIR USE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
(viii) Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PROVIDER BE LIABLE FOR ANY DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO ANY GENERAL, SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH ANY CLAIM IS BASED. IN ANY CASE, PROVIDER'S LIABILITY ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF $250. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
(ix) Google Analytics. To assist Provider in maintaining and improving this application, Provider uses Google Analytics to gather information about usage of the Service. For example, it tracks how many visitors the Service has, which screens they spend time on, what kinds of operating systems and devices they use, and how they found the Service. Google Analytics does not track, collect or upload any data that personally identifies an individual (such as a name, email address, account number or billing information), or other data which can be reasonably linked to such information. The information helps Provider improve the performance of this Service for you. For more information on Google's use of the data, please see the website "How Google uses data when you use our partners' sites or apps located at http://www.google.com/policies/privacy/partners/.
(x) Miscellaneous. This End User Agreement constitutes the entire agreement between you and Provider concerning the subject matter hereof. This End User Agreement will be governed by and construed in accordance with the laws of the state of Illinois, excluding that body of laws pertaining to conflict of laws. If any provision of that portion of this Agreement is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. All disputes relating to this End User Agreement are subject to the exclusive jurisdiction of the courts of Illinois and you expressly consent to jurisdiction and venue thereof and therein. This End User Agreement and all related documentation are and will be in the English language. The application of the United Nations
Convention on Contracts for the International Sale of Goods is hereby expressly waived and excluded.