Corporate O2

Corporate O2 FAQ

What is Corporate O2?

Corporate O2 is our commercial digital banking platform, which includes a desktop online banking service as well as a mobile experience (Corporate O2 Mobile).

HOW DO I ACCESS Corporate O2 mobile?

Follow the steps found here to set up Corporate O2 Mobile on your device.

Is there training available?

This page includes product tutorial videos outlining the different services and related functions included in Corporate O2, as well as User Guides that cover these topics.

I currently use O2 Remote Deposit (RDC). DO YOU OFFER SINGLE SIGN-ON CAPABILITYTHROUGH CORPORATE O2?

The desktop version of Corporate O2 will provide an option for you to connect to RDC, and separate login credentials for RDC are no longer required. If any of your RDC users do not have access to Corporate O2, they can continue to login to O2 Remote Deposit as a standalone service through our website at www.oldsecond.com.

WHAT ADDITIONAL FUNCTIONALITY Does Corporate O2 include?

Corporate O2 Online
- More efficient approval process for all of your treasury transactions.
- Bulk wire upload capability.
- Up to 3 layers of dual control, optional for internal transfers and outgoing transactions.
- Internal transfers to multiple accounts at once.
- ACH Positive Pay filter edits/changes.
- Remote Deposit single sign-on capability.
- Customizable transaction and balance reporting.
- Account reconciliation tools.

Corporate O2 Mobile

Positive Pay decisioning.
Payment and User approvals.
Business Mobile Deposit (agreement required)

I got a new phone or computer, what do i need to do to reset my two-factor authentication?

Call the Treasury Support department at 630-966-2455. A representative will assist with the process of unregistering your current two-factor token, and you will then be able to register the information from your new token during the following login attempt.

I logged in for the first time and cannot see my accounts. what do i need to do to view my accounts on my dashboard?

While logged into your Corporate O2 profile, click the "Manage Groups" link in the upper-left area of the accounts section. Locate the group where you would like to add your accounts, click the corresponding "Add Accounts" button, and select the accounts from the provided checklist to add them. When you save your changes, the dashboard should update automatically to reflect the settings you have chosen.

NOTE: These steps must be completed through the website in order to view your accounts on your dashboard in either the desktop or mobile app versions of the service.

can i add other functions or shortcuts to my dashboard?

Yes, you can customize your dashboard by clicking the "Configure Dashboard" button located in the upper-right area of the page. This will allow you to add new widgets to the page including options to schedule transfers, work positive pay exceptions, and approve payments. Configuring the dashboard will also allow you to click and drag, as well as resize the various elements of the page to suit your needs.

All questions should be directed to Treasury Support at osbtreasurysupport@oldsecond.com or 630-966-2455

Unified Identity Service (UIS)

The following information is related to the migration from basic multi-factor authentication to UIS which will provide a more consistent and secure mechanism for login authentication.

What do i need to do?

Watch for an email from Old Second Corporate O2. On 4/18/25 users that have logged in within the last 45 days will receive an enrollment email with instructions and a link to create a new Corporate O2 ID. The link in the email will only work for 7 days and once you click the link, you will have 45 minutes to complete the process. A copy of the enrollment guide can be found here.

do i have to change my existing username and password?

Corporate O2 will ask you to create a new username and password, but you may be able to reuse your previous Login ID and password if they meet the new requirements. Going forward, your Company ID will no longer be required.

what are the requirements for creating a username and password?

Usernames must be between 4 and 64 characters in length.
Usernames can contain letters (a-z), numbers (0-9), dashes (-), underscores (_), apostrophes ('), and periods (.) and can begin or end with non-alphanumeric characters except periods (.) and spaces.
Usernames cannot contain more than one period (.) in a row, accents, accented letters, ampersands (&), equal signs (=), brackets (<,>), plus signs (+), at signs (@), or commas (,).
Username cannot be a match to another username already on the service.

Passwords must be between 8 and 64 characters in length.
All ASCII and Unicode characters (including spaces) are
supported for passwords.
Passwords must not match or contain your username and
must not begin or end with a space.
Passwords will not expire.

Can i watch a tutorial on the setup process?

Yes. A short video tutorial can be viewed by clicking this link and a copy of the enrollment guide can be found here.

What if i have access to multiple sets of credentials for more than one company on Corporate O2?

You will receive an email for each company. When you follow a link to create your Corporate O2 ID, you will then be asked to connect each following company to the same ID. This allows you to link all of your profiles together under a single set of credentials.

Will this affect my intuit® connection?

Yes, you will need to enter your new Corporate O2 login credentials within Intuit® to keep your connection active.

Who do I contact if i have questions?

Please contact Treasury Support at (630) 966-2455.

About

Corporate O2 will empower you to get the job done more efficiently with new enhanced features. CO2 is designed to assist Commercial Customers with feature-rich capabilities to manage day-to-day cash flow, accessing accounts information, transaction history, Positive Pay, Wires, ACH, and providing a simpler user experience.

Corporate O2 Terms

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