Resources and Services
Security Resources
Your most sacred possession is your identity.
It’s a sad truth but every day, criminals devise new ways to defraud and steal identities. We’re committed to helping you steer clear of this malice and to protecting what’s yours. Get to know these most common scams, or if you’re still in doubt, visit the security section in our FAQs, contact us or call 1-877-866-0202. Think you might be a victim of fraud? Please report it immediately.
To get a free credit report from each of the three major credit bureaus, the FDIC recommends visiting www.annualcreditreport.com or calling 1-877-322-8228.
Online Security - Keep your information safe!
- Old Second only allows you to access your account information online if you have registered for O2 Online Banking services. You will always need login and password information in order to be able to access your information. NEVER SHARE THIS INFORMATION WITH OTHERS.
- Old Second verifies all email address changes made through Online Banking.
- Old Second provides token devices to offer a unique, one-time use password for entry into O2 Online Banking. This drastically reduces the risk of an unauthorized access due to password guessing. NEVER SHARE THIS INFORMATION WITH ANYONE. WE WILL NEVER CALL YOU AND ASK FOR THIS.
- Old Second business customers may request that online services are only accessible from the IP addresses they provide. Requests may also be made that restrict access to the service during specific times of day.
- Old Second verifies that all new cash management users were created by an authorized person.
- Old Second does not recommend sending confidential/personal information through unsecure methods. E-mail sent to us through your O2 Online Banking account by clicking on Contact Us is a secure e-mail method and therefore, is the recommended method of sending e-mail. Other secure methods of transmitting this information would be by visiting any of our locations or by calling us at 1-877-866-0202.
Zelle
- Beware of Zelle scams. Zelle payments appear immediately in your account. Never accept an email as proof of Zelle payment.
Security Tips
Stay on top of your consumer/credit report. Protect yourself by learning how to Request, Review and Dispute information being reported.
- Click here for everything you need to know about consumer reports.
Knowing how to respond can help you recognize and defend yourself against scams.
- Think twice before posting pictures of yourself or your family and friends.
- Watch out for shoulder surfers.
- Use a strong voicemail password. This helps prevent crooks from hijacking your phone line or voicemail.
- Be cautious of clicking links sent via email.
- Lock it when you leave it.
- View our infographic on Coronavirus Scams.
- View our infographic on Preventing Email Spam.
- View our infographic on Preventing Online Fraud.
- View our infographic on Mobile Security Tips.
- View our Corporate Fraud Prevention Guide.
- View our infographic on Avoiding ATM Skimming.
- Read the Department of Homeland Security cybersecurity newsletter.
Watch out for telephone scams.
- Keep your new, canceled and unused checks private..
- Don't give out personal of financial information over the phone, including checking account, credit card, and SSN's, unless you're sure the other party is legitimate.
- Notify financial institutions of any suspicious phone calls that ask for account information.
- Never give out your login credentials to anyone.
Report issues right away.
- Report fraudulent activity, lost of stolen credit cards and unrecognized checks.
- Make sure checks that clear were written by you.
- Review new checks to make sure none were stolen in transit.
TIPS FOR BLOCKING UNWANTED CALLS
HOW TO AVOID INCOME SCAMS
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