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Corporate O2 FAQ

What is Corporate O2?

Corporate O2 is our commercial digital banking platform, which includes a desktop online banking service as well as a mobile experience (Corporate O2 Mobile).

HOW DO I ACCESS Corporate O2 mobile? 

Follow the steps found here to set up Corporate O2 Mobile on your device. 

Is there training available?

This page includes product tutorial videos outlining the different services and related functions included in Corporate O2, as well as User Guides that cover these topics.

I currently use O2 Remote Deposit (RDC). DO YOU OFFER SINGLE SIGN-ON CAPABILITY THROUGH CORPORATE O2?

The desktop version of Corporate O2 will provide an option for you to connect to RDC, and separate login credentials for RDC are no longer required. If any of your RDC users do not have access to Corporate O2, they can continue to login to O2 Remote Deposit as a standalone service through our website at www.oldsecond.com.

WHAT ADDITIONAL FUNCTIONALITY Does Corporate O2 include?

• Corporate O2 Online
  • More efficient approval process for all of your treasury transactions.
  • Bulk wire upload capability.
  • Up to 3 layers of dual control, optional for internal transfers and outgoing transactions.
  • Internal transfers to multiple accounts at once.
  • ACH Positive Pay filter edits/changes.
  • Remote Deposit single sign-on capability.
  • Customizable transaction and balance reporting.
  • Account reconciliation tools.

• Corporate O2 Mobile 
• Positive Pay decisioning.
• Payment and User approvals.
• Business Mobile Deposit (agreement required)

I got a new phone or computer, what do i need to do to reset my two-factor authentication? 

Call the Treasury Support department at 630-966-2455. A representative will assist with the process of unregistering your current two-factor token, and you will then be able to register the information from your new token during the following login attempt.

I logged in for the first time and cannot see my accounts. what do i need to do to view my accounts on my dashboard? 

While logged into your Corporate O2 profile, click the "Manage Groups" link in the upper-left area of the accounts section. Locate the group where you would like to add your accounts, click the corresponding "Add Accounts" button, and select the accounts from the provided checklist to add them. When you save your changes, the dashboard should update automatically to reflect the settings you have chosen.

NOTE: These steps must be completed through the website in order to view your accounts on your dashboard in either the desktop or mobile app versions of the service.

can i add other functions or shortcuts to my dashboard?

Yes, you can customize your dashboard by clicking the "Configure Dashboard" button located in the upper-right area of the page. This will allow you to add new widgets to the page including options to schedule transfers, work positive pay exceptions, and approve payments. Configuring the dashboard will also allow you to click and drag, as well as resize the various elements of the page to suit your needs. 

All questions should be directed to Treasury Support at osbtreasurysupport@oldsecond.com or 630-966-2455