Coronavirus (COVID-19) Information and Resources

Click the button below to read about Old Second's COVID-19 Relief Program:

OLD SECOND RESPONDS - COVID-19 RELIEF PROGRAM

 

Old Second National Bank prioritizes the health and safety of our customers and employees amid concerns of the spread of the coronavirus (COVID-19). Following are resources and information.

Update 3/31/20:

HOURS:

As the COVID-19 situation evolves, our thoughts and prayers are with our customers, employees, and healthcare providers who are serving those in need. During this challenging time Old Second has remained committed to being responsive to the needs of our employees and our customers. In response to ongoing CDC recommendations and for the safety of our employees, customers and communities, all lobbies will be accessible by appointment only between the hours of 9:30 a.m. - 4:00 p.m. Monday - Friday, effective 3/31/2020. Saturday branch hours will remain the same. Visit our locations page for ongoing updates for individual branches.

Customers are encouraged to use our drive-thru or any of our remote solutions (see below) whenever possible. Our goal is to practice social distancing as much as possible for the safety of all our customers and employees.

Our drive-thrus will remain open during regular hours and your bankers are only a phone call away. We understand the concern you may be experiencing surrounding the coronavirus and we remind you that your money is safe and accessible to you 24/7 through various remote banking solutions where you can make payments, view transactions, check balances, find an ATM and more.

We thank you for your goodwill and patience during this time. By doing our part, our hope is that we can all get back to business as usual as quickly as possible. Thank you for your understanding as we all seek to maximize the safety and health of our communities. If you have any questions or want to call us before you visit, please do not hesitate to do so at 1-877-866-0202 or visit our contact page.

________

Our Preparedness

  • Old Second has in place tested business continuity protocols to continue providing service during emergency situations. This includes working remotely in special cases as necessary.
  • We continually monitor information from the Center for Disease Control (CDC) to stay up to date on the COVID-19 situation.
  • Employees have been apprised of best practices in preventing the spread of viruses, hand sanitation stations are at local branches, and new information is communicated throughout the bank as needed.
  • We have increased janitorial service, including frequent use of CDC-approved anti-bacterial sanitizers on high-touch areas.
  • We invite anyone with additional questions to contact the Bank at 1-877-866-0202 or our contact page

Additional Resources and Information for You

Please revisit this page for updates.

 (updated 3/18/20)