Financial fraud and identity theft are on the rise as evidenced by the growing number of customer information breaches that are making the news. The best protection against fraud is to never share any of your private information with anyone with whom you are unfamiliar. Reputable companies are sensitive to not requesting confidential information over the telephone or internet. Any request for confidential information should be ignored and viewed as suspicious behavior.
It is always advisable to monitor your personal accounts and consider changing passwords and/or pin numbers on a periodic basis. If you encounter any suspicious or fraudulent activity on your accounts, please contact the bank's Support Center immediately at 1-877-866-0202.
We encourage you to visit the Security Resources page at Old Second's website to get a better understanding of common financial terminology and a broader perspective of security measures you can use to protect yourself.